Error Initializing System

Issue:  Received Error "Error initializing system" while installing BlackBerry Enterprise Server or BES Express

Cause: This error is generally reported when you try to install BES/BESx on a server which previously had another instance of it and was not properly removed.

Resolution:

After you have uninstalled BES/BESx from a server and restarted the system you still have some files and registry entries that might exist on the server. Ensure you remove these before trying reinstall. 

Steps to be Performed:

* Locate the folder "Research in Motion" from C:\Program Files(x86) and DELETE it.

* Locate the folder BES_Inst_Temp from C:\Program Files(x86) and DELETE it.

* Clear the %temp% folder

Note: Any registry edits you perform should done after taking a proper backup. Consult http://support.microsoft.com/kb/256986

Open the Registry editor 

*Go to HKEY_CURRENT_USER\Software\Research in Motion and DELETE the Research in Motion folder

* Go to HKEY_LOCAL_MACHINE\Software\Research in Motion and DELETE the Research in Motion folder

Restart the SERVER and that should take care of it.


*** Results may vary so feel free to consult BlackBerry Official Support Articles before trying these steps